FAQ

The following information is a list of the most common questions that consumers like you ask when filling out an online debt reduction analysis or speaking with one of our Debt Relief Specialist about there financial situation. Please click on the question below to view the answer and become more educated on our program. (Please shuffle the questions).

Q 1. Why do creditors agree to reduce my debt?

Q 2.Will I still pay my creditors directly while in the debt reduction program?

Q.3. Why should I use Debtzero instead of a non-profit company?

Q.4. If I miss my monthly payment to Debtzero, will I be dropped from your program?

Q 5.How long will it take me to complete the program and be debt free?

Q 6.. How do I find out the progress of my debt reduction program?

Q 7. Is Debt Reduction similar to Bankruptcy?

Q 8. Do I have to give up all my credit cards?

Q 9.Can I still participate in the program if I have a flexible monthly income?

Q 10. Does Debtzero keep my financial information private and confidential?


Q 1. Why do creditors agree to reduce my debt?
A. Your creditors are willing to work with us because of the tremendous amount of debt that exists today. We’ve established an excellent relationship with thousands of creditors. Creditors prefer you to seek out the help of a debt reduction company as apposed to filing bankruptcy like millions of Americans do.
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Q 2. Will I still pay my creditors directly while in the debt reduction program?
A. No. Upon enrollment, you will stop paying your creditors immediately. Your monthly payment will be deposited into your own program bank account and your creditors will be kept informed of your status until the account is settled.
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Q 3. Why should I use Debtzero Services instead of a non-profit company?
A. Non-profit company’s are paid by the creditors and impose budget requirements on you. They work for the creditors to keep you paying on the overwhelming balance you currently have, with interest, but may be able to lower your interest by a few points.
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Q 4. If I miss my monthly payment to Debtzero, will I be dropped from your program?
A. No. Simply call our client services department and we will structure a plan to get you caught up.
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Q 5. How long will it take me to complete the program and be debt free?
A. You will determine the length of your unique debt reduction program. It all depends on what monthly payment amount will be comfortable for you and how soon you are looking to get out of debt. One of the advantages of the debt reduction program here at Debtzero is that there are no pre-payment penalties, if you want to pay more then your regularly schedule payment amount…you can…and you will simply be done with the program sooner and be out of debt sooner.
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Q 6. How do I find out the progress of my debt reduction program?
A. You can call us at 1- 866-581-4054, Monday thru Friday from 10:30am to 7pm EST to speak with a client services representative. We are here to answer any questions or concerns you may have.
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Q 7. Is Debt Reduction similar to Bankruptcy?
A. Absolutely Not!!! Debt settlement is for people who want to pay back their creditors but because of a financial hardship, need the help of a program and their creditors to agree on a reduction in what they owe. Bankruptcy is designed to absolve you of all your financial obligations and results in long-term negative effects on your credit.
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Q 8. Do I have to give up all my credit cards?
A. No. Unlike many Consumer Credit Counseling programs (Non-Profit), with Debtzero, you only have to enroll the debts that you want reduced.
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Q 9. Can I still participate in the program if I have a flexible monthly income?
A. Yes. Our fees and payment schedule is on a client-by-client basis. We will set you up a payment plan that is convenient and affordable for your unique situation.
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Q 10. Does Debtzero keep my financial information private and confidential?
A. Yes. Your financial information will be kept confidential. Only people authorized by you will have access to your debt reduction account. Creditors will simple be advised that we are assisting you with your finances. In addition, we do not report to the Credit Bureau so you don’t have to worry about other creditors seeing that you are being assisted with your unsecured debts.
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